JK
Jean-Marie Kuzituka Did'ho
Active since Jul 2017
2
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2 reviews2 weeks ago
Reliability and efficiency
Reliability and efficiency. All this brings trust and confidence in sending money with Mama Money.
0 replies
108 months ago
Bad service
<p>I had to fly from Manchester UK to Johannesburg South Africa via Dubaï. I was allowed by the luggage check officer to carry my coats' and jackets holders in the cabin besides my hand laggage. It was checked and security controlled. <br />When I was about to board the plane, a last controlled officer refused to let me board the plane with my coats and jackets saying it was a second hand luggage. I explained and begged her but she said I had to pay for it. The amount she to,D me to pay was exorbitant and I couldn't afford it. She argued that I was going to miss my plane if I didn't leave it behind. I had no choice. I left behind coats and jackets. She made me sign a document, which I didn't have time to read the content because she was pressing and threatening me to miss my plane. <br />My heart is very soar and painful having left behind my coats and jackets as I was flying to a winter season in South Africa. What a bad experience I had flying with Emirates. <br />I asked my brother in uk to collect it, but the official in Manchester Emirates office said, I signed a letter to distroy my coats and jackvets. I'm very sad and disappointed to have such a bad experience with Emirates. Is this how they treat their customers?<br />thanks,</p>
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Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)