Active since Jan 2012
4
Reviews
0
Industries
Reviews
4 reviews93 months ago
Platinum Life - how great though are!?
Platinum Life has an awesome bunch of people who call me once every two months or so to ask how I am doing and if there is anything I am not sure about my policy. They're so friendly and so helpful. Always cheerful. Just chatting to them brightens my day. I just feel that if anything happens to me - God forbid - they would give me their utmost support ! Sometimes they surprise me and send me wonderful gifts, just to let me know how much they care for me. With Platinum Life you are never alone! ❤ I love you all!
1 reply
110 months ago
Terrible service from Collision Pros
<p>My father's car was involved in an accident nearly a month ago. Outsurance appointed Collision Pros to fix my father's car. </p> <p>Since its been in for repairs I got no feedback from them, I had to keep calling them to ask about the repairs. Then last week they told me that the car will be ready by Tuesday or Wednesday this week. Yesterday when I called I was promised that the car would be delivered between 4-5 pm, nothing happened neither did I get a call as promised. I called them after 5pm to be told that he was sorry but he wasn't around the office all day so he promised it will be delivered this morning between 9-11am. I called Outsurance to solve the problem, they got now joy out of it. I received a call from Collision Pros' receptionist to tell me that they would call me in 10 mins, I'm still waiting 20 minutes later. I asked if the car was ready, she told me she doesnt know, and that Vernon was discussing the car with his team leader. I asked about what? if the car is ready why are they still discussing it?</p> <p>I am now very very worried about in what condition will the car be in!!!! OR IF its still not finished! after reading all these complaints about Collision Pros I am extremely stressed!!!</p>
0 replies
111 months ago
Disappointed and Angry with RCS poor Customer Service
<p>I have tried many times since December 2016 to get through customer service on – ********** 727 – to give my contact details update.</p> <p>I have left many messages and emails and no one has bothered to contact me. I did not expect this kind of service from RCS and am very disappointed in the lack of communication that I have received from RCS.</p> <p>My banking details had changed in December 2016, but every-time I asked an agent to change my banking details, they would either say that an agent would call me or they would say that I would have to send it via email, as I couldn’t do it over the phone and that I would have to send an email, which I gladly did, but nothing was ever changed.</p> <p>Today I received a text saying that my account has been handed over, THUS I have to pay over a R1100 for the next 2 and half months to get my account up to date. In other words due to RCS customer service negligence my name has become dirty.</p> <p> </p> <p>Besides that, my banking details still remain unchanged, along with my email, my physical address, and my mobile numbers, work address etc.</p> <p>I am now livid! IF my banking details were updated in December 2016 none of this would have happened!</p> <p>I did not expect poor customer service from RCS.</p>
1 reply
113 months ago
Angry with Travelstart.com
<p>I would like to share my shock and disappointment with Travelstart customer services. On Sunday 5th Februay 2017 booked my airticket online and paid through the SID - the instant deposit transfer which reflects immediatly into the Travelstart bank account. done this many times previously, but for some bad reason someone was not paying attention in the accounts department. after many attempts of trying to call them for my e-ticket for 3 days and sending them proof of payment. come back and told me my eticket is not available at that price anymore!! it was paid in on Sunday 5th Feb at the price rate stipulated on their website. now they want me to pay R3000 more because of their mistake!! I want this solved and want the air ticket. Maria de Mendonca ********** 298. **********
1 reply
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
2 (50%)