MJ
Mamello J
Active since Dec 2016
136
Reviews
0
Industries
Reviews
136 reviews3 weeks ago
Disappointing service
Very bad customer service. I took the insurance 6 months ago,uploaded pictures as requested. When I called them they told me they don’t have the pictures. SHOCKING. Today I called to change my residential address and night time parking,the same. They are telling me they picking up a different postal code for the address which is incorrect. The lady tells me it’s an internal issue they need to sort out. I ask what happens between now and them sorting it out???? No answer. So disappointing and I can’t imagine claiming with them
1 reply
1 month ago
****mers
Horrible ****mers. I made a payment and enquired when cancelling my WiFi. They confirmed that my account is up to date. And I gave 30 days notice. They are now saying I must pay and I don’t know for what. And they are sending a new email instead of carrying on from the previous email they confirmed receipt of my payment
1 reply
6 months ago
Horrible see
Horrible and worst customer service. My 1st time buying at Ayana, I bought 2 items and I only received one. When I check my other it says fulfilled. Mind you I am leaving Johannesburg soon and I need these items Order AY15887
0 replies
7 months ago
Poor service
My banking app is not working. It said I must insert my card at an atm to activate. Went to the atm and got an error VODS92D4PQDP. I have been trying to call the 087 575 0362 number no luck the call just drops. I am stuck with no help and I can’t access my online banking .
1 reply
7 months ago
Careless insurance. Don’t even think about them.
Recently took car insurance with Santam. They sent me links to inspect (upload pictures of my car) I did that on the 23rd of October, to my surprise I am getting a message saying I must do an inspection. I called to ask, the agent tells me “they can’t find my pictures” so that means my car was not covered this entire time? I was told there’s probably a problem with their link. Who’s fault isit? I am so shocked and don’t know if il stay with them.
2 replies
9 months ago
Horrible service and horrible bank
If you are looking for a horrible service and horrible bank, trust FNB . I did a limit increase on my facility on the app, it gave me an error. I called and went on secure chart still no help. All consultants are telling me different things. I am being told the limit was not done but I received a message saying it was successful.
5 replies
11 months ago
Pathetic and very horrible service
Pathetic service. I have 2 pending transactions. The merchant has confirmed that they released the payments however Capitec is still showing them as pending. I called them. Spoke to such a rude call centre agent called Ntsako who hung up demanding that I send pdf’s even though I have an email from the merchant stating all the details.
1 reply
16 months ago
A nightmare of a bank
Banking with FNB is such a nightmare. I have been trying to increase my limit over draft the app wants me to upgrade my card before doing so , online banking has been saying a consultant will call me. Call centre says they have logged a request for someone to call me. Until this day no one has called me SINCE LAST WEEK.
1 reply
17 months ago
****ty Bank
Fnb always remains to be the ****tiest bank ever. I am trying to reduce my credit limit so I can’t close this stupid account and move to another bank, I am being taken from pillar to post and told it will take 3 to 5 business days. I can’t do it on the app. I can log on my online banking it says I need an atm. Mind you I am in the rural areas where there is no ATMs. What an inconvenience.
1 reply
20 months ago
****tiest car insurance
Don’t use IWYZE car insurance. They are the worst. They have been increasing my premiums for the past 3years and I have never not even once claimed. When you call them to ask for a decrease they tell you there’s nothing they can do they can’t help you. Their premiums go up and that’s it. Nvm getting ahold of someone to help you. You need a million rands worth of airtime
2 replies
Review Distribution
5 Star
1 (0.7352941176470589%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
135 (99.26470588235294%)