Active since Aug 2011
7
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Reviews
7 reviews41 months ago
Miway
After waiting for feedback about a claim, communicated with Nkele Molele on Miway's app, and got immediate help and feedback. An excellent consultant who helps and serves clients!
1 reply
65 months ago
MTN Accounts on two platforms do not communicate
Since MTN's app came out I started paying on the App. These payments, however, does not reflect on my account as it has a new account number - of which I was not informed. I called several times and every time they tell me to send proof of payment - which I did not keep or get from the app. Is there not a way that MTN can sync their payments? Now I am threatened of losing my service... Come on MTN - keep up with the technology.
0 replies
66 months ago
The best company for furniture removal!
An absolute pleasure dealing with Marius and his team. They handled my move from Greyton to White River with utmost care and professionalism. The workers knew what to do when unpacking and walked the extra mile to assist and accommodate my requests. Marius delivered on his promise to deliver my furniture with short notice. The only team to use for furniture removal - and this was all at the lowest quote compared to 5 other companies. Thank you, Anymoves! You're the best!
0 replies
78 months ago
Poor service
I have been a customer of MTN for many years. since 2011 have used roaming as I live abroad. Suddenly, my roaming has been removed without warning. urgently need to transfer money and cannot receive the required OTP from my bank because I am not on roaming. There is no contact number to phone from abroad. The emails come back without an apology or reason, telling me I have been placed back on roaming and have to to wait 24 hours! Very poor service.
1 reply
94 months ago
ABSA is useless for overseas clients
I cannot express my dissatisfaction with ABSA's customers who work abroad. I have been banking with ABSA for many years and working abroad for 8 years. But time and time again I struggle to get things done! The latest is that when I wanted to transfer money from my account to an existing beneficiary, my mobile phone - the same I have been using all the time, has been deleted. I called the international number about four time over a period of a week. Having to listen to higher and higher music for several minutes, and wasting money and time. And there was only one gentleman who could help me. The one lady, Tebogo, at the call centre was rather rude./ She let me hold on for 15 minutes. Clearly she did not know what to say. Eventually she came back telling me I have to go to the embassy in the country where I work.!! I then tried to follow the first gentleman's instructions again. I have to reregister my device on the site. But it asks for a pin of 6 digits, and I only have 5... It also asks for my debit card pin of 5 digits - and there also I only have 4... So, I put in the digits I have and whalla it worked. Why do they not know at the call centre that you should only put in the pin you have? Why do they tell you to go to the embassy - 3 hours drive from here - if they only knew the correct online procedure. Also, with fraud being what it is in South Africa, why can I not get notifivcations everytime my credit card and debit card is used? I asked for that but was told it will be at a cost. I can only receive notifications for one card free of charge. One thing is for sure, I will tell everyone who wants to work outside of South Africa NOT to use ABSA as service provider.
2 replies
105 months ago
International Service
I live abroad for the past six years. Have a banking account with ABSA since 1982. Suddenly my inward transfers are not accepted. They do not contact me - I have to phone and find out the way I have been doing it for the past six years is not valid anymore. Then I receive documents to be completed again. But they will not let me know - I am just a client... Then today I tried to log onto my account. Suddenly it asked a new password. Why I do not know. Tried to change it but it was not accepted. Tried to call the number on their website for International callers. Have to listen to all kind of rubbish at my expense. When I made the choice for inward transfers, the message was it is not their office hours... But this is the number on the website 24/7! For international callers! Who is in charge of management? Another Gupta?
1 reply
116 months ago
Excellent and Quick response to query
<p>I am looking for a new Medical Aid. Browsed on the Internet after a friend recommended Affinity Health. Not a few seconds into my search and Kim pops up for an online chat! What prompt service and she gave me comprehensive answers. Just a pity Affinity Health does not offer Hospital Cover for people older than 56.... However good overall service and good, affordable health products for "young" people- not easiy found in SA</p>
2 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)