ZB
Zaahid B
Active since Jun 2016
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Extremely Poor Service
Extremely Poor Service. No internet since Saturday, 4 April 2026. I called and logged a ticket. CS said the ont isn't reachable, so he said a contractor will come investigate. The contractor came out Yesterday. he spent 2.5 hours and left without it working. He also installed a Nokia G ont, which does not have wifi and only 1x LAN port. As a MetroFiber direct customer, I was provided an all-in-one Wi-Fi + ont router, now I was left without wifi and internet, And worst of all is the lack of customer support from Metrofiber, the ticket was closed without confirming services were active, and no one answers the phone, emails, or responds to the ticket. Extremely poor consding this is a service we pay for.
7 replies
18 months ago
Overnight Express not very overnight nor very express
Terrible service. Paid for Overnight express. (Item was coming from Pietermaritzburg to Durban). Item was collected yesterday 2nd December 2024. Delivery date 3rd December 2024. Called endless times to customer service and over the WhatsApp chat but to no avail. Kept saying it will be delivered. I waited at delivery location till 5:30 PM (place closes at 5PM) and still nothing. Kept saying driver will contact but nothing. Extremely disappointing. Durban Depot takes very very long to answer the phone. WhatsApp chat does not provide any useful information.
0 replies
19 months ago
No jacket,no response,no communication
No communication whatsoever. The jacket was purchased in good faith after hearing success stories from others but clearly, it was just a cover for their real intentions. No response to emails, WhatsApp, or Instagram DM.
0 replies
29 months ago
Lack of Communcation
No communication whatsoever!!!!!! My car has been in Telsure yard for 1 week now. My claim was approved on Monday 15 Jan 2024, The panel shop was informed on 16 Jan 2024. It's now 18th Jan 2024 at 17h and no progress. The panel shop advised the assessor has not uploaded documents onto a system called Freeway as well no other info of the vehicle was provided to them. They tried calling Budget Insurance to gather more info but no answer and no response to emails. I need this matter resolved now. I need my car moved to the panel shop ASAP. This is terrible service
3 replies
72 months ago
WHERE IS MY ITEM?????? WA AUCTION
Bought an Item on 28th April 2020. No tracking number or any response. When you message asking where the item they say the busy packing and they have a lot of item to Pack and sanitize. They say they posting tracking numbers "tomorrow " and then make you wait 1 week. They say they shipping items when it was paid and now they switched to volumetric weight. I bought one item which weighs 2.1kg. where is it?? Very quick to sell items and host auctions but can't ship items bought months ago. WHERE IS MY ITEM?????
3 replies
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1 Star
5 (100%)