Procter & Gamble SA

Based on recent customer reviews, Procter & Gamble SA is facing significant dissatisfaction across its core household and personal care brands, including Pampers, Always, Head & Shoulders, and Ariel. Customers consistently mention concerns around declining product quality, with recurring complaints about leaking nappies, defective pads, and shampoos that fail to deliver on their claims. A recurring theme is poor complaint handling, with shoppers describing slow or absent responses from customer care and resolutions perceived as inadequate. Long-standing brand loyalty appears to be eroding, though isolated positive interactions with helpful staff were noted.