PSIRA IS UNRELIABLE

I submitted my business application last year and it is now 8 months without it being approved. The last time there was any proper movement was December when they approved stage 1. I then sent someone to Psira in January and since then after numerous calls and emails there is no movement. It is frustrating as I had paid a huge deposit to psira for this application and I am losing out on opportunities due to this senseless delays. Psira as an organisation seems to be ************* and has these delays on purpose.