PrimeXBT
Verified Business
|4.6|51 Reviews (last 12 months)|Responds in 44h 17m
PrimeXBT
Verified Business
|4.6
51 Reviews (last 12 months)
Responds in 44h 17m
Scores reflect the Overall AI Score for each category
PrimeXBT
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, PrimeXBT is regarded as a capable crypto and CFD broker with competitive fees, smooth withdrawals, and a flexible platform. Traders praise the PXTrader 2.0 upgrade, high leverage options, and the breadth of tradable assets. Concerns are limited but include one report of a hacked account with no support response, and occasional gripes about app usability and limited stock selection.
Replied to 100% of negative reviews
Reply time on negative reviews: 195h 1m
TrustIndex
7.9
Ranking
#6
in Investments & Wealth
Reply Time
44h 17m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 195h 1m
Based on recent customer reviews, PrimeXBT is widely praised for its competitive trading conditions, low fees, intuitive PXTrader 2.0 platform, and fast crypto withdrawals. Traders highlight high leverage options, diverse markets spanning crypto, forex, indices and commodities, and useful educational content. Some concerns surface around limited stock selection, mobile app responsiveness, and isolated incidents involving account security and unanswered support emails.
PrimeXBT's biggest strength, according to Hellopeter's AI analysis, is Billing, Payments & Financial Accuracy. Customers consistently praise smooth crypto withdrawals, transparent fee structures, and low taker/maker commissions reaching VIP tiers. Billing, Payments & Financial Accuracy (4.3) reflects fast deposit and withdrawal processing across multiple networks with no hidden surprises reported by most traders.
PrimeXBT has a TrustIndex of 7.9 out of 10 on Hellopeter, based on 51 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 195 hours 1 min. Hellopeter has tracked PrimeXBT across 151 total reviews. How is the TrustIndex calculated? →
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