Prime Motor
Unclaimed Business
|4.4|32 Reviews (last 12 months)|This business does not respond to reviews
Prime Motor
Unclaimed Business
|4.4
32 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Prime Motor is largely praised for friendly, knowledgeable consultants who patiently guide customers through quotes, policy amendments, and claims. Customers consistently mention affordable premiums, clear explanations, and smooth onboarding experiences, with several long standing clients highlighting reliability over many years. A recurring theme among detractors, however, is poor after hours roadside support and difficulty reaching the call centre during emergencies or when attempting to cancel policies, with some describing unresolved recovery claims and feeling stranded when assistance was urgently needed.
Performance(last 12 months):
Trustindex Rating
5.5TrustIndex
5.5
Review Distribution
4.4|32 Reviews
Jul '25 - Jun '26
Recent reviews (32)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
13 May 2026, 09:33
Prime SA insurance
Prime SA insurance. I have been with prime insurance for three years. And lm very happy with their customers services. Always friendly and helpful when Thay awser the telephone. you don't wait to long. Well done. Prime Sa
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Anonymous
1 reviews | Active since Jan 2020
13 May 2026, 09:33
Prime SA insurance
Prime SA insurance. I have been with prime insurance for three years. And lm very happy with their customers services. Always friendly and helpful when Thay awser the telephone. you don't wait to long. Well done. Prime Sa
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Anonymous
1 reviews | Active since Jan 2020
14 Apr 2026, 07:24
I asked to re process a debit order and it was done quickly after verification
I asked to re process a debit order and it was done quickly after verification. Very friendly and helpful person on the call. Great service.
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