prestige customs Pty Ltd

Bad business.

I made a call to the Company called Prestige Customs Pty Ltd to have them repair a very bad wrap that was done on my vehicle. I spoke to the owner by the name Shaffi and he agreed to have a look at my car where it was standing at Nissan. He came back to me saying that the previous wrap was not done according to standard and that he would have to redo the front and rear bumper as well as the roof. I agreed to the quotation he gave me and asked him if he could do it as soon as possible. I have been trying to get hold of him for days now without any luck. Eventually on the 27/09/2022 I got a voice message that I must pay half of the amount deposit before they do the work which i do not have a problem with. I also did reply on voice mail to Shaffi personally that it is fine and that they should please come as soon as possible. It was arranged for the work to be done on the 29/09/2022 and I arranged for the deposit to be left at the dealership seeing that I stay 500 km away from where my car is standing. I phoned this morning just to confirm that they have arrived to start with my vehicle and again no reply. I then left a message that I can not work with people like this and I would also not want them to wrap any of my other vehicles. I then got a reply from the owner stating that he only works when payment is done upfront. If he answers his phone when a client phones him he would know about the arrangement but he does not. I get the idea that the work is to small for him seeing that he tried to get me to redo the entire vehicle and I was not interested. I have learnt so man y lessons with only trying to get to wrap one of my vehicles and I would honestly not recommend this company. If they don't even call back or come back but want payment you can just imagine what the results would be. We deal with high end vehicles and how and what do I say to my client if this is how the wrapping company handles a client.