Postbank poor to no service

I refer to my complaint number FR/PBK/2025/b9e8d3ea dated 18 March 2025. As you are aware this complaint has been outstanding since 14 April 2025. I send multiple emails to your office requesting feedback as to when I can expect payment without the courtesy of a response from you.

This is a letter to you advising you of my intention to escalate this matter to the office of the National Financial Ombudsman who will be in contact with you in due course. I shall naturally also be contacting every relevant consumer care organization on social media.