Polmed
1.4|229 reviews
Responds in 16 hours 3 min
lW
laverne W
1 reviews | Active since Member
29 Apr 2026, 13:27
*"Putrid"* Monday: ER
*"Putrid"* Monday: ER. Back screaming. Blood not stopping. Melomed: "Come back tomorrow." Tuesday, 08:30. Gynae sees me. Brilliant. Kind. "Admit her. She needs tests." Then 7.5 hours of hell. Polmed: "New member. Not approved." Back and forth. Calls. Emails. My body waiting. Bleeding. They finally let me in. Now they know what's wrong. Treatment = Life. But Polmed's quiet again. "Underwriters deciding." Deciding my life. Every hour matters. Every delay kills. Polmed, your service is putrid. Disgusting. I am not a file. I am alive.
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Replies (2)Polmed's replyOfficial
29 Apr 2026, 14:04Hello Laverne Williams, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Best regards,
Polmed's reply29 Apr 2026, 14:04
Official
Hello Laverne Williams, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Best regards,
Polmed's replyOfficial
30 Apr 2026, 07:06Hello Laverne Williams, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Best regards,
Polmed's reply30 Apr 2026, 07:06
Official
Hello Laverne Williams, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Best regards,