

Plush Carwash
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2017
THEFT - NO CAMERAS in sight! I'm beyond disappointed by Plush Car Wash FARRAMERE Q Square. This has been my trusted Car Wash for years, however last week Monday 30th of March 2026 after I took my vehicle in as i usually do my items disappeared from my Cubbyhole. I notified them immediately, they stated they would pull footage almost as a delay tactic. Post them notifying me of footage they then later confirmed that IN FACT THERE ARE NO CAMERAS that point in the direction of the Car Wash! which is ALARMING and should be for ALL clients as part of Motor Traders Internal as well as External claims may require footage in order to assist with ANY accidental claims caused by employees. The lady who has washed my vehicle was new; I've never needed to clear my Cubbyhole as I presumed it was procedure for them to not opened. I am a WEEK in, still awaiting promised contact from Head Office as well as website complaint portal. My BRAND-NEW scent as well as Earth Child voucher gifted to my son for His First Birthday is gone and everyone is MUM. It is the 7th of April no contact made, instead delayed tactics from staff matter was escalated with. DO NOT TAKE YOUR VEHICLES THERE, if this is what happens in a loss incident imagine the hoops one would have to go through in order to get assistance should there be another incident.
1 reviews | Active since Feb 2017
THEFT - NO CAMERAS in sight! I'm beyond disappointed by Plush Car Wash FARRAMERE Q Square. This has been my trusted Car Wash for years, however last week Monday 30th of March 2026 after I took my vehicle in as i usually do my items disappeared from my Cubbyhole. I notified them immediately, they stated they would pull footage almost as a delay tactic. Post them notifying me of footage they then later confirmed that IN FACT THERE ARE NO CAMERAS that point in the direction of the Car Wash! which is ALARMING and should be for ALL clients as part of Motor Traders Internal as well as External claims may require footage in order to assist with ANY accidental claims caused by employees. The lady who has washed my vehicle was new; I've never needed to clear my Cubbyhole as I presumed it was procedure for them to not opened. I am a WEEK in, still awaiting promised contact from Head Office as well as website complaint portal. My BRAND-NEW scent as well as Earth Child voucher gifted to my son for His First Birthday is gone and everyone is MUM. It is the 7th of April no contact made, instead delayed tactics from staff matter was escalated with. DO NOT TAKE YOUR VEHICLES THERE, if this is what happens in a loss incident imagine the hoops one would have to go through in order to get assistance should there be another incident.
1 reviews | Active since Sept 2021
Plush carwash in Bel Air If I could give 0 stars I would Absolutely pathetic service Money and time wasted (over an hour and a half) Parts of the car were not even washed. Water marks still on the parts they decided to wash because the car was not dried properly The inside still had dust and dirt and a stain on the back seat that they didn't even bother to attempt to remove Number from Google does not even exist to get any assistance I understand being busy and having alot of clients to deal with but taking payment and doing a job like this is just is down right ******** DO NOT USE THIS JOKE OF A CARWASH AND WASTE YOUR HARD EARNED MONEY
1 reviews | Active since Sept 2021
Plush carwash in Bel Air If I could give 0 stars I would Absolutely pathetic service Money and time wasted (over an hour and a half) Parts of the car were not even washed. Water marks still on the parts they decided to wash because the car was not dried properly The inside still had dust and dirt and a stain on the back seat that they didn't even bother to attempt to remove Number from Google does not even exist to get any assistance I understand being busy and having alot of clients to deal with but taking payment and doing a job like this is just is down right ******** DO NOT USE THIS JOKE OF A CARWASH AND WASTE YOUR HARD EARNED MONEY
Hellopeter has tracked Plush Carwash across 28 reviews. Plush Carwash hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Plush Carwash? Write a review to help others decide.