Poor

Worst nursery experience of my life. I thought I would give them a try in Menlyn, never ever again.

After I tried to ask a staff member where something was, I was halfway through speaking, he just grabs my trolley and heads off in a direction, unasked. I had to literally wrestle it away from him and go sanitise the handle again.

I go to the refreshment area and try to order coffee. No one there, but loud laughing and talking in the kitchen area. I wait a bit, no one appears. Only after a called out loudly did it die down and eventually someone sauntered out, leisurely. I asked for normal coffee 3 times and each time the guy pointed and waved his arms at a meny board, in an accent I couldn't make head or tails off. I eventually just gave up and walked away.

About two minutes later he shouts at me from the other end of the shop waving a cup at me. Really?

Navigating the paths with a heavy trolley is like a survival game. Water lines that your trolley can't get over, obstacles and items in the paths that you can't pass and have to find a route you can actually use.

Staff members stand around having chats, no mask wearing for them. And when you ask where something is you get a vague pointing and an answer like 'in the corner'.

Then after I spent a large amount, I'm told that if I don't want to dirty my car with the stuff I just paid them a bunch of money for, I have to spend even more money for boot liners at R10 a pop.

And, here's a thought, since your parking lot is at a slope, how the heck are people supposed to load their purchases without assistance to keep the trolley from rolling down the parking lot? Bruised shins and a scratch on my car bumper for my trouble.

No thanks, I'm not enough of a masochist to go back there.