Great disappointed and disgusted

Thought I would treat my children's mom to a relaxing mother's day lunch. I wish I never did! Can I comment on the food, unfortunately not as we are still waiting for our meal. I know I am not the only one that left the restaurant without service. Great disappointed. As a regular customer will I ever support them again, no! Will I recommend them ever again, no!. As a restaurant owner you should have known that after the rainy weather we had the past week and bad weather forecast for the coming week, with a lovely winter's morning and it is mother's day, you are going to draw the crowds. You failed us all. When I requested my refund, there were a couple more people requesting refunds. So I was not the only one and sure many followed as all tables had no food on them. Close your doors, fire your restaurant manager, head chef, sous chef's as obviously they didn't ensure that the prep was done properly. Head chefs and sous chefs must know to prepare for special days like mother's day in advance. In fact, any proper chef will know this and make sure when doors open all is in place. If you can't handle a 100 tables at once, don't have a 100 tables in your restaurant. You didn't wait for my money, why do I have to wait more than an hour for my food. When called for the head chef, still waiting, because obviously he/ she couldn't face the heat. In that case you are not worth your position, a proper head chef won't back down. In actual fact a proper head chef would not have been in this situation. Restaurant manager not even visible, left the poor waitresses to face the heat. Shame on you! If I could have rated you -10 I would have.