Terribly disappointing off steak 🥩

I didn’t want to post this on social media but the call centre put me on hold and just left me hanging for a long time with no feed back. Saturday I bought over a grands worth of goods, of which one was a packet of steak, Sunday I opened the packet and the meat was off totally off I took a photo of the packet and put it in the trash as it was dinner time and Pick ‘n Pay was closed for returns. I am not happy I want my money back and I find the return system nonsense it is such an annoying process where is as the clients waste our time and money to go back to the shop and get what’s rightfully ours. The meat is off and I want my refund. I call the call centre as I work and could not get to the shop till the weekend again and unfortunately was not assisted. Terribly disappointing!