Paystack
1.8|119 reviews
NT
Nayha T
1 reviews | Active since Member
30 Mar 2026, 12:57
Worst company contact me at [email protected] to form legal action to terminate them completely
Helllo Please all those having problems with them can we report them immediately to the national consumer They are holding all my payouts it's the value of over 34 k 2 weeks I have received R300 Of a business making 30 k every 2 weeks how.are we supposed to run and function like this. It was the worst plan..also I have email them 40 times, live chats and the number doesn't work now. I have no way of.getting hold of them.. They have some demand payout . But how do I! I need to refund a client I can't I have no balance.
Three business have stopped them as they have the same problem.
Please contact me at [email protected] so can together report them.
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Replies (1)Paystack's replyOfficial
02 Apr 2026, 14:41Hi Nayha,
We understand your frustration and have made multiple attempts to call you to discuss this, but we’ve unfortunately been unable to reach you. Please share an alternative contact number or a suitable time so we can connect directly. To clarify, your outstanding funds have already been settled. However, following a review of your account, we’re unable to continue supporting your business as it falls under a dropshipping model, which is outside of our acceptable use due to the high risk of chargebacks. We’re happy to walk you through this in detail and answer any questions — please get in touch so we can assist further.
We understand your frustration and have made multiple attempts to call you to discuss this, but we’ve unfortunately been unable to reach you. Please share an alternative contact number or a suitable time so we can connect directly. To clarify, your outstanding funds have already been settled. However, following a review of your account, we’re unable to continue supporting your business as it falls under a dropshipping model, which is outside of our acceptable use due to the high risk of chargebacks. We’re happy to walk you through this in detail and answer any questions — please get in touch so we can assist further.
Best regards,
Paystack's reply02 Apr 2026, 14:41
Official
Hi Nayha,
We understand your frustration and have made multiple attempts to call you to discuss this, but we’ve unfortunately been unable to reach you. Please share an alternative contact number or a suitable time so we can connect directly. To clarify, your outstanding funds have already been settled. However, following a review of your account, we’re unable to continue supporting your business as it falls under a dropshipping model, which is outside of our acceptable use due to the high risk of chargebacks. We’re happy to walk you through this in detail and answer any questions — please get in touch so we can assist further.
We understand your frustration and have made multiple attempts to call you to discuss this, but we’ve unfortunately been unable to reach you. Please share an alternative contact number or a suitable time so we can connect directly. To clarify, your outstanding funds have already been settled. However, following a review of your account, we’re unable to continue supporting your business as it falls under a dropshipping model, which is outside of our acceptable use due to the high risk of chargebacks. We’re happy to walk you through this in detail and answer any questions — please get in touch so we can assist further.
Best regards,