No Feedback or Records on my Collection Request Logged - JCR78502

I am extremely disappointed with the level of service I have received.

I logged a collection request and made payment almost a week ago, yet I have received no feedback or communication from your company regarding the status of my request. Collection Request Logged - JCR78502

I have sent several emails and also contacted your office telephonically. During my call, I was informed that there was no work order assigned to my request. The person assisting me repeatedly placed me on hold and eventually disconnected the call.

This is completely unacceptable and not the standard of service I would expect from a professional business.

I request urgent feedback on the status of my collection request and an explanation for the lack of communication and poor customer service experienced thus far.

I expect this matter to be resolved without further delay.