Rude and non existent services at Pandora's Table Bay Mall, Western Cape

I attended at Pandora's Table Mall, Western Cape on Saturday 21 March at roughly 11:30 AM. Two staff members were on duty, a woman and a male. I wished to avail myself of your 3 for 2 offer. One of the charms was not in stock. I advised that I would pay in full and then collect the charm once ordered. Your staff refused to do so. I then advised them that I had previously done so with another one of your staff members from the same branch. They advised that they were unaware of this. I then explained to them that if they were unwilling to assist me, I would go online, purchase the items there and that they would lose the sale. They were not perturbed. When I reasonably asked them how they restock items that they run out of they informed me that it was not my business. Both were extremely surly and rude. I am bringing this to your attention as I would have thought that being in the business of sales they would actually want to have made a sale! That is, outside their attitude which was shocking. I will also be posting this complaint on Hellopeter because the general public should be aware of the attitude of the staff at Pandora's Table Bay Mall which is best to stear clear of.