

On Fire Events
Based on recent customer reviews, On Fire Events is facing significant customer dissatisfaction, primarily linked to the cancelled and rescheduled Jamie Fine concert. Customers consistently mention long outstanding refunds, unanswered emails, blocked social media accounts, and non-functional phone lines. A recurring theme is frustration with poor communication and a perceived lack of accountability after shows were cancelled at short notice. While a single supporter praised the company for eventually securing the artist and adding extra Cape Town shows, the overwhelming sentiment reflects broken trust around ticket refunds and event delivery.
TrustIndex
2.1
Based on recent customer reviews, On Fire Events is facing significant customer dissatisfaction, primarily linked to the cancelled and rescheduled Jamie Fine concert. Customers consistently mention long outstanding refunds, unanswered emails, blocked social media accounts, and non-functional phone lines. A recurring theme is frustration with poor communication and a perceived lack of accountability after shows were cancelled at short notice. While a single supporter praised the company for eventually securing the artist and adding extra Cape Town shows, the overwhelming sentiment reflects broken trust around ticket refunds and event delivery.
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On Fire Events has a TrustIndex of 2.1 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked On Fire Events across 21 total reviews. How is the TrustIndex calculated? →
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