Extremely dissapointing

So much effort clearly goes into marketing and advertising… but unfortunately our real experience tells a very different story. My husband purchased a brand new Omoda C7 and collected it on Friday, 17 April. By Saturday morning, 18 April, an error message appeared on the vehicle. He immediately reported it to the branch in PE. On Monday, the car was collected and returned the same day — only for the exact same issue to happen again on Tuesday. Since then, the vehicle has been taken back and is currently sitting at the workshop, with no clear answer as to what is actually wrong. In the meantime, he’s been given an advertising vehicle to drive around. Honestly — who wants to promote a brand when their brand new car can’t even be driven due to an unresolved fault? To add to the frustration: • The vehicle originally arrived in the wrong colour (which he accepted at the time) • His initial test drive experience in March was poorly handled — he arrived as arranged, only to be told the car had already been sent to another dealership the day before It’s disappointing, to say the least. Buying a new car should be an exciting experience — not one filled with repeated issues, uncer*****y, and inconvenience. We really expected better. #OmodaQgeberga