Octogen
2.4|351 reviews
Responds in 11 hours 47 min
C
Christine
1 reviews | Active since Member
01 May 2026, 07:57
I STRONGLY ADVISE ANYONE CONSIDERING OCTOGEN TO THINK TWICE! I started a debt review process with them in October 2023 but cancelled within a month and settled all my debts myself
I STRONGLY ADVISE ANYONE CONSIDERING OCTOGEN TO THINK TWICE! I started a debt review process with them in October 2023 but cancelled within a month and settled all my debts myself. Despite this my credit record is still flagged, and getting a CLEARANCE CERTIFICATE has been a nightmare. Calls go unanswered or dropped, emails are ignored, and there is no follow-up- even after escalation. What should take days is now dragging on indefinitely, forcing me to escalate the matter to the NCR. Chrissy
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Replies (1)Octogen's replyOfficial
04 May 2026, 06:30Good day,
With reference to and in response of your posting.
Please be advised that your matter has been escalated to the Client Services Manager for urgent attention.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
With reference to and in response of your posting.
Please be advised that your matter has been escalated to the Client Services Manager for urgent attention.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Best regards,
Octogen's reply04 May 2026, 06:30
Official
Good day,
With reference to and in response of your posting.
Please be advised that your matter has been escalated to the Client Services Manager for urgent attention.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
With reference to and in response of your posting.
Please be advised that your matter has been escalated to the Client Services Manager for urgent attention.
Trusting that this will meet with your approval.
Kindest Regards,
Sonnette Kretschmer.
Best regards,