

Nicci Boutique
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2024
Absolutely bad service on the return of an item bought online. They take forever to refund you. When I did an online search on how to do a return it stated you can take your unwanted item back to any of their shops or send it back within 5 days. I went the following day to the shop In George which told me they are unable to return my money but they are willing to exchange. I spoke to Marlee at Head Office which confirms that I took the item back to the shop they will give ma a credit but I want a refund, So she told me that as soon as they give me a store credit they will send it to her in Johannesburg and she will do the refund. The money must be refunded to my Payjust now acccount and I waiting now since Monday afternoon for the refund, It is not acceptable as I bought from several companies online and the moment they received the item my payjustnow account is refunded immediately. I want to warn people against Nicci's boutique when they do online buying.
1 reviews | Active since Nov 2024
Absolutely bad service on the return of an item bought online. They take forever to refund you. When I did an online search on how to do a return it stated you can take your unwanted item back to any of their shops or send it back within 5 days. I went the following day to the shop In George which told me they are unable to return my money but they are willing to exchange. I spoke to Marlee at Head Office which confirms that I took the item back to the shop they will give ma a credit but I want a refund, So she told me that as soon as they give me a store credit they will send it to her in Johannesburg and she will do the refund. The money must be refunded to my Payjust now acccount and I waiting now since Monday afternoon for the refund, It is not acceptable as I bought from several companies online and the moment they received the item my payjustnow account is refunded immediately. I want to warn people against Nicci's boutique when they do online buying.
1 reviews | Active since Sept 2025
I have been a loyal customer for years and today, I went to the store @ Gateway to purchase an outfit. Nicci always sends emails that if it’s your birthday in the month, you get 10% off. However, for some reason they didn’t have my birthday noted on their system & refused to give me the discount. It’s not my fault they didn’t have it on their system as they have all my other details! Why send me emails stating they offer this discount, if they can’t actually warrant their promise. So as of today, I will never ever shop there again … zero loyalty or client service.
1 reviews | Active since Sept 2025
I have been a loyal customer for years and today, I went to the store @ Gateway to purchase an outfit. Nicci always sends emails that if it’s your birthday in the month, you get 10% off. However, for some reason they didn’t have my birthday noted on their system & refused to give me the discount. It’s not my fault they didn’t have it on their system as they have all my other details! Why send me emails stating they offer this discount, if they can’t actually warrant their promise. So as of today, I will never ever shop there again … zero loyalty or client service.
Hellopeter has tracked Nicci Boutique across 14 reviews. Nicci Boutique hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Nicci Boutique? Write a review to help others decide.
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