Excellent service

Acc - 11281051. I would like to take this opportunity to commend Kutlwano Tseleng for the excellent and patient customer service he rendered. I have been in a dispute with Netstar regarding a contract settlement amount for a month. After receiving different settlement amounts in a span of 4 different days. i engaged in several telephone conversations and email correspondence. I was also told by another agent that he can only work with what is on the system. This I understand, but he was not forthcoming to escalate the matter to his manager. I sent an email to his manager. to which I still have not received a reply. Kutlwano honored his commitment to escalate the matter, provide feedback same day and resolve the enquiry. I believe this is the service that Netstar would link to their brand.