Review ofNetstar
Netstar

Netstar

1.8173041671758523|8,183 reviews
LT
Lesego Thema

1 reviews | Active since Member

19 Mar 2026, 07:47

NETSTAR

It’s been 2 years now since I lost my motorbike with case no; 318926706 and sold the rest and when I want to cancel am told stories,send emails to both Sbu Mbatha and Jason Cupido at netstar no luck .All they do is debit on my account

0
Replies (4)
Netstar
Netstar's reply19 Mar 2026, 07:57
Official

<div>Good day Lesego,<br><br>Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience you have experienced.</div><div><br>We understand your concern regarding the continued debits on your account despite your previous attempts to cancel your service following the loss of your motorbike and the sale of your remaining vehicles. This is certainly not the level of service we aim to provide.</div><div><br>Kindly allow us the opportunity to investigate this matter urgently. We will review your account, including your previous correspondence and the status of your cancellation request, to ensure that the necessary action is taken.<br><br>We will provide you with feedback as soon as possible.<br><br>Kind Regards,<br>Netstar</div>

Best regards,

Netstar
Netstar's reply19 Mar 2026, 08:13
Official

<div>Good day Lesego,<br><br>Please note that we tried to make contact with you to no avail. Please provide us with a convenient time for us to reach you.<br><br>Kind Regards,<br>Netstar<br><br></div>

Best regards,

LT
Lesego Thema's update19 Mar 2026, 08:21
Reviewer Update

<div><!--block-->Sorry was in a meeting,I see your missed call here <br>I am done and waiting patiently for your call</div>

Netstar
Netstar's reply19 Mar 2026, 08:27
Official

<div>Good day Lesego,<br><br>Thank you for contacting us. Please note that we will contact you shortly.<br><br>Kind Regards,<br>Netstar</div>

Best regards,