Mynetstar is a **** company

I don't even want to put one star there coz they don't deserve even 1 star. I am so furious that I've been driving around with a car that has NO tracker and I've been paying. So what happened was my car did not want to start and I took it to a battre centre and they told me that the tracker system is the cause of my batree being drained coz it's not working. Only yesterday it struck me that this thing is not working coz on Saturday my alarm went off in a very busy area and I was in the store, my door was open and the alarm went off and Netstar never even called. Yesterday after I found out this thing is not working I pressed the panic button and again nobody called me. I am very disappointed and now they are telling me they can only come out MONDAY imagine I must struggle with my batree being drained everytime with this stupid system that is not even working. My question is what if I was in trouble and I press the panic button not even knowing it's not working. I AM BASICALLY PAYING FOR A THING THAT IS NOT WORKING