NCR Have mercy on me

As I qoute from kholeka mdalisu they say you guys are not working since November they can't remove our name Debt review, you keep saying next week, please assist and clarify or step in and clear us.

All we need and beg is to be removed from debt review yes we are owing company but please have mercy on us coz we paid them and they saying you are blocking them.

Nothing is done from NCR thus they excuse since I'm not sure is strike or system not working kindly help me and other who have been waiting coz now we get insulted coz you have not done anything yet on our profiles.