Poor food quality, and idiocy all the way through management.

I'm writing this review simply because I've had enough of the poor service and sheer stupidity at how Nando's, particularly Nando's Montclair, Durban is being run. While the food isn't nearly as up to spec as how good Nando's used to be years ago, but it can barely compare to other Nando's branches in other areas. My biggest complaint is the fact that the store plays music so loudly, that you cannot hear the cashier, and the cashier cannot hear you, so they end up getting your order wrong. Clearly all the people this company has employed from low level management all the way to upper level management, are all mentally handicapped. I have no quarrel with music being played, but when its played so loudly that you cannot hear a person right next to you, clearly customer satisfaction isn't their primary goal but rather being stupid is. We do not go to Nando's to hear club-level loud music, we're trying to order food. Please try to get it right, I know it's really hard.