MyBroadband
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
MyBroadband
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencefJ
frans J
1 reviews | Active since Jan 2020
4 Mar 2026, 18:21
MyBroadband could care or look after there loyal customers ( pensioners)
My broadband or let's say DStv has no commitment towards there original old old customers We've joined in the 1980,s but now asking for some pensioner's discount no luck It's less stress and much cheaper cansel the old contract and start a new it's so sad to see after all the years of loyal support no wonder they loose basically thousands of customers monthly due to this attitude
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frans J
1 reviews | Active since Jan 2020
4 Mar 2026, 18:21
MyBroadband could care or look after there loyal customers ( pensioners)
My broadband or let's say DStv has no commitment towards there original old old customers We've joined in the 1980,s but now asking for some pensioner's discount no luck It's less stress and much cheaper cansel the old contract and start a new it's so sad to see after all the years of loyal support no wonder they loose basically thousands of customers monthly due to this attitude
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Gary B
1 reviews | Active since Jan 2020
15 May 2024, 18:20
Mybroadband false reviews of Afrihost
Mybroadband recently published an article - https://mybroadband.co.za/news/industrynews/526751-afrihost-wins-2024-mybroadband-award-for-best-broadband-isp.html However I beg to differ! I recently requested an ONT device relocation from one room to another at my property. Apon requesting more information from Afrihost, I was told telephonically that there would be a R1000 call out fee and re-install, plus if TTconnect (the only fibre provider in my area) would require to extend the fibre, they would charge me per metre of fibre cable. Me being in IT over 25 years knew the low cost of fibre cabling, agreed and accepted the move. Anyways the TTconnect team arrived a couple of days later. Moved the ONT device, and then phoned their 'splicing' guy to join the new cable. I asked this guy where he did the splicing and he pointed to an outside box across the street, probably around 15m away. Cool I reckoned to myself "not that much extra on top of the R1000" Until they presented me with a "job card' of R3000 !! What? I asked them and they said that that was their standard fee , and they insisted that I needed to sign that the job was done, and that Afrihost would then add on to the next debit order this amount. Straight away I raised a support ticket on Afrihost's client zone portal, raising a dispute, stating what they had originally said, compared to what TTconnect is charging. I received very little feedback from Afrihost during this time, eventually they told me that I am liable for R3000, as I signed the job card 🤔 A month later they invoiced me R4300 for my monthly fibre costs and ONT relocation. I stopped payment, and they are now threatening me with disconnection, without even considering my dispute. No choice, I paid the full amount today, and have sworn that I will never do any further business with Afrihost and have put in a cancellation. You refer in your web article mentioned above - "'Keeping customers happy". What a load of hogwash!!! Is this your business model Mybroadband? Receive monies from Afrihost for a 5 star review?I
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Gary B
1 reviews | Active since Jan 2020
15 May 2024, 18:20
Mybroadband false reviews of Afrihost
Mybroadband recently published an article - https://mybroadband.co.za/news/industrynews/526751-afrihost-wins-2024-mybroadband-award-for-best-broadband-isp.html However I beg to differ! I recently requested an ONT device relocation from one room to another at my property. Apon requesting more information from Afrihost, I was told telephonically that there would be a R1000 call out fee and re-install, plus if TTconnect (the only fibre provider in my area) would require to extend the fibre, they would charge me per metre of fibre cable. Me being in IT over 25 years knew the low cost of fibre cabling, agreed and accepted the move. Anyways the TTconnect team arrived a couple of days later. Moved the ONT device, and then phoned their 'splicing' guy to join the new cable. I asked this guy where he did the splicing and he pointed to an outside box across the street, probably around 15m away. Cool I reckoned to myself "not that much extra on top of the R1000" Until they presented me with a "job card' of R3000 !! What? I asked them and they said that that was their standard fee , and they insisted that I needed to sign that the job was done, and that Afrihost would then add on to the next debit order this amount. Straight away I raised a support ticket on Afrihost's client zone portal, raising a dispute, stating what they had originally said, compared to what TTconnect is charging. I received very little feedback from Afrihost during this time, eventually they told me that I am liable for R3000, as I signed the job card 🤔 A month later they invoiced me R4300 for my monthly fibre costs and ONT relocation. I stopped payment, and they are now threatening me with disconnection, without even considering my dispute. No choice, I paid the full amount today, and have sworn that I will never do any further business with Afrihost and have put in a cancellation. You refer in your web article mentioned above - "'Keeping customers happy". What a load of hogwash!!! Is this your business model Mybroadband? Receive monies from Afrihost for a 5 star review?I
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Noxolo G
1 reviews | Active since Jan 2020
17 Apr 2024, 09:54
My broad Band Even Broadens The Truth When it comes to Temu!
Used to totally trust them. After stupidly trusting them on their wonderful Temu review, I'M CAUTIONING EVERYONE TO TRY OTHER AVENUES! THEY'RE NOT THE SAME MYBRADBAND WE KNEW AND TRUSTED SOME MOONS AGO!
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Noxolo G
1 reviews | Active since Jan 2020
17 Apr 2024, 09:54
My broad Band Even Broadens The Truth When it comes to Temu!
Used to totally trust them. After stupidly trusting them on their wonderful Temu review, I'M CAUTIONING EVERYONE TO TRY OTHER AVENUES! THEY'RE NOT THE SAME MYBRADBAND WE KNEW AND TRUSTED SOME MOONS AGO!
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Rodney V
1 reviews | Active since Jan 2020
2 Apr 2024, 17:35
MyBroadband - More than just Tech
MyBroadband is family. Not only is it the best tech platform in Southern Africa, but it also offers the best relationship and health advise, worth dying for. Do not believe the negative reviews as they are just angry Android users who don't have Philips Airfryers and drinks instant coffee for breakfast. No matter where you are, whether it's a quarter mile away or halfway across the world in the Netherlands, Jan will always be with you.
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Rodney V
1 reviews | Active since Jan 2020
2 Apr 2024, 17:35
MyBroadband - More than just Tech
MyBroadband is family. Not only is it the best tech platform in Southern Africa, but it also offers the best relationship and health advise, worth dying for. Do not believe the negative reviews as they are just angry Android users who don't have Philips Airfryers and drinks instant coffee for breakfast. No matter where you are, whether it's a quarter mile away or halfway across the world in the Netherlands, Jan will always be with you.
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Henri G
1 reviews | Active since Jan 2020
16 Aug 2023, 12:02
Useless lying ISP of the year award means nothing
Unwilling to explain why or how they gave out awards and misled customers and just deletes comments.****** a day ago Removed Nice Anyone who dares not agree Mybroadband just removes the comments gone are the days of using MyBroadband as a trusted source. ********* 2 days ago Removed Absolute Joke. Have not had a single days worth of internet in 3 months, pretty sure I am paying Afrihost to send me invoices and to apologise because that is all they are capable of providing. Numerous support tickets logged, Not one follow up, I have to follow up and then I have start the process from scratch. Everywhere that is not mybroadband the comments are rampant of unsatisfied customers. Makes one wonder how these award are assigned as I feel misled I made my decision based on this supposed award.
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Henri G
1 reviews | Active since Jan 2020
16 Aug 2023, 12:02
Useless lying ISP of the year award means nothing
Unwilling to explain why or how they gave out awards and misled customers and just deletes comments.****** a day ago Removed Nice Anyone who dares not agree Mybroadband just removes the comments gone are the days of using MyBroadband as a trusted source. ********* 2 days ago Removed Absolute Joke. Have not had a single days worth of internet in 3 months, pretty sure I am paying Afrihost to send me invoices and to apologise because that is all they are capable of providing. Numerous support tickets logged, Not one follow up, I have to follow up and then I have start the process from scratch. Everywhere that is not mybroadband the comments are rampant of unsatisfied customers. Makes one wonder how these award are assigned as I feel misled I made my decision based on this supposed award.
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