Based on recent customer reviews, My Kleine Winkel is widely praised for its responsive service, quick delivery, and helpful staff assisting buyers of security products such as panic buttons, cameras, and motion sensors. Customers consistently mention friendly communication, fair pricing, and well packaged orders arriving promptly. A recurring theme among positive feedback is the personal attention given when queries arise. However, some shoppers raise concerns about product quality and reliability, particularly relating to a panic button's discretion and GPS accuracy, as well as durability of certain novelty items.
TrustIndex
7.7
Ranking
#4
in Security
NPS Score
100
Recommended: Very Likely
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I needed some advice wrt the movement sensors advertised. I made call and Le Roux promptly helped me determine which product would best suit my needs. The items were well priced, delivered promptly and as advertised.
1 reviews | Active since Jan 2020
I needed some advice wrt the movement sensors advertised. I made call and Le Roux promptly helped me determine which product would best suit my needs. The items were well priced, delivered promptly and as advertised.
1 reviews | Active since Jan 2020
I purchased the Mkwinkel panic button with the expectation that it would provide discreet and reliable personal security. Unfortunately, my experience has been disappointing. A major concern is the SOS button functionality. When activated, the device initiates an audible phone call, which completely defeats the purpose of a panic button. In high-risk situations such as a hijacking or home invasion, discretion is critical. An audible call can alert attackers and potentially escalate danger rather than reduce it. Additionally, the GPS location accuracy is poor. On multiple occasions, the coordinates provided were significantly incorrect, which undermines the core value proposition of a panic device — rapid and accurate location tracking. The user interface and website experience are also problematic. The platform is unintuitive and poorly structured, making it difficult to manage settings or understand alerts clearly. For a security product, reliability and clarity are non-negotiable. Subsequent to this experience, I installed a tracking and panic solution through Fidelity ADT, which has proven to be far more accurate, discreet, and professionally supported. The difference in reliability and response capability is significant. Based on my experience, I would caution potential users to carefully evaluate alternatives before committing. In my view, there are better-value, more reliable security solutions available in the market.
1 reviews | Active since Jan 2020
I purchased the Mkwinkel panic button with the expectation that it would provide discreet and reliable personal security. Unfortunately, my experience has been disappointing. A major concern is the SOS button functionality. When activated, the device initiates an audible phone call, which completely defeats the purpose of a panic button. In high-risk situations such as a hijacking or home invasion, discretion is critical. An audible call can alert attackers and potentially escalate danger rather than reduce it. Additionally, the GPS location accuracy is poor. On multiple occasions, the coordinates provided were significantly incorrect, which undermines the core value proposition of a panic device — rapid and accurate location tracking. The user interface and website experience are also problematic. The platform is unintuitive and poorly structured, making it difficult to manage settings or understand alerts clearly. For a security product, reliability and clarity are non-negotiable. Subsequent to this experience, I installed a tracking and panic solution through Fidelity ADT, which has proven to be far more accurate, discreet, and professionally supported. The difference in reliability and response capability is significant. Based on my experience, I would caution potential users to carefully evaluate alternatives before committing. In my view, there are better-value, more reliable security solutions available in the market.
Based on recent customer reviews, My Kleine Winkel is widely praised for its responsive service, quick delivery, and helpful staff assisting buyers of security products such as panic buttons, cameras, and motion sensors. Customers consistently mention friendly communication, fair pricing, and well packaged orders arriving promptly. A recurring theme among positive feedback is the personal attention given when queries arise. However, some shoppers raise concerns about product quality and reliability, particularly relating to a panic button's discretion and GPS accuracy, as well as durability of certain novelty items.
My Kleine Winkel has a TrustIndex of 7.7 out of 10 on Hellopeter, based on 23 reviews in the last 12 months. Hellopeter has tracked My Kleine Winkel across 135 total reviews. How is the TrustIndex calculated? →