Frustrated

Even now I haven't got a response from mtn, my phone was taken to repairs for the second time (phone not charging) I took it on 9/2/2026 and they told me it will take 21 working days even now my phone is not back and they not communicating.

So today I decided to go to mtn in Clearwater to check if my phone was back as they haven't said anything since they took it to repairs. I got shocked when they told me that they detected that my phone had water on the charging port.

My question was how because since I bought that phone in October and it had the same problem and they never said anything the first time I took it to repairs for the same issue.

I'm so frustrated and I think mtn is just playing my mind, now they telling me to pay so that they can bring my phone back.