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Mr Mobility South Africa
Verified Business
MM
AI Review Summary
Based on recent customer reviews, Mr Mobility South Africa is consistently praised for delivering exceptional, caring service to customers navigating mobility challenges and recovery. Customers regularly highlight standout assistance from staff members such as Romeo and Larry, describing interactions as professional, patient, and genuinely helpful. A recurring theme is fast nationwide delivery, often arriving ahead of schedule, alongside good product quality across recliners, adjustable beds, walkers, and mattresses. Some feedback points to challenges with post-sale support, where customers mention difficulty reaching staff by phone and frustrations with return logistics and refund timelines.
Performance(last 12 months):
TrustIndex
7.1
Ranking
#11
in Health & Medical
NPS Score
81
Recommended: Very Likely
Review Distribution
5|16 Reviews
Jul '25 - Jun '26
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
22 May 2026, 11:41
Replacement of controller with battery
I want to thank Larry and Karmen for their exellent service and friendliness. The battery of my wife's bath lift chair after a year gave problems and they immediately replaced the controller with the battery. They are selling very good products and since day one they went out of their way to assist us. Thank you! You are stars and we appreciate your kindness and quick service. Dirk
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
22 May 2026, 11:41
Replacement of controller with battery
I want to thank Larry and Karmen for their exellent service and friendliness. The battery of my wife's bath lift chair after a year gave problems and they immediately replaced the controller with the battery. They are selling very good products and since day one they went out of their way to assist us. Thank you! You are stars and we appreciate your kindness and quick service. Dirk
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2026, 09:00
Milano Riser Recliner
Good day My father André was diagnosed with Parkinsons disease 8 years ago. Nowadays he struggles to stand up from a chair and his movements have become very stiff. Since ordering your Milano Riser Recliner chair for him, life has been much easier, and both he and my mother enjoy it a lot. Him, for it helps him to stand up, giving him that longed-for sense of independence, and my mother as it helps a lot that she doesn't need to assist him so much. When he is in the chair, he loves the back massage. All in all, we are very glad that we found this chair. Our sincerest thanks to you all!
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Anonymous
1 reviews | Active since Jan 2020
12 Mar 2026, 09:00
Milano Riser Recliner
Good day My father André was diagnosed with Parkinsons disease 8 years ago. Nowadays he struggles to stand up from a chair and his movements have become very stiff. Since ordering your Milano Riser Recliner chair for him, life has been much easier, and both he and my mother enjoy it a lot. Him, for it helps him to stand up, giving him that longed-for sense of independence, and my mother as it helps a lot that she doesn't need to assist him so much. When he is in the chair, he loves the back massage. All in all, we are very glad that we found this chair. Our sincerest thanks to you all!
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 08:56
A WOW EXPERIENCE
Absolutely AMAZING and 100% excellent service from Mr Mobility. Professional service. A huge thank you to Romeo you are hand-on! Deliver was on time with an awesome team that is reliable and professional.
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2026, 07:28
Mr Mobility are fabulous
What a fabulous company to deal with. Exceptional service from Romeo. We are preparing for surgery and ordered an above bed table urgently. It was sent from Cape Town and arrived at our door 2 days later. No fuss, no problems just great effectiveness. They deserve 5 stars. Romeo was patient and waited online while I processed the order. Thank you for fabulous service.
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2026, 07:28
Mr Mobility are fabulous
What a fabulous company to deal with. Exceptional service from Romeo. We are preparing for surgery and ordered an above bed table urgently. It was sent from Cape Town and arrived at our door 2 days later. No fuss, no problems just great effectiveness. They deserve 5 stars. Romeo was patient and waited online while I processed the order. Thank you for fabulous service.
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Anonymous
1 reviews | Active since Jan 2020
27 Nov 2025, 12:29
The Sweet Spot !!
I am physically disabled & I was desperately seeking a new supplier for a mattress, after my first supplier just wanted my money & never stopped lying & offering poor customer care. Then the second supplier started off great then just seemed to lose interest & never got back to e, even being in the same province as me. That is when I came across Mr. Mobility & they are going to me my goto suppliers. From the minute I sent my first email, I was blessed with greatly amazing help, assistance & information from Romeo. Even considering they are in another province, within 1 week, I received my new mattress, very well vacuum sealed, boxed & shipped. It was even delivered on a Saturday. Now that is what I call a 10 out of 10 VIP customer care that deserves my utmost attention. Thankyou Romeo
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Anonymous
1 reviews | Active since Jan 2020
27 Nov 2025, 12:29
The Sweet Spot !!
I am physically disabled & I was desperately seeking a new supplier for a mattress, after my first supplier just wanted my money & never stopped lying & offering poor customer care. Then the second supplier started off great then just seemed to lose interest & never got back to e, even being in the same province as me. That is when I came across Mr. Mobility & they are going to me my goto suppliers. From the minute I sent my first email, I was blessed with greatly amazing help, assistance & information from Romeo. Even considering they are in another province, within 1 week, I received my new mattress, very well vacuum sealed, boxed & shipped. It was even delivered on a Saturday. Now that is what I call a 10 out of 10 VIP customer care that deserves my utmost attention. Thankyou Romeo
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