Motorite Administrators
1.5|887 reviews
tM
tumi M
1 reviews | Active since Member
21 May 2026, 00:08
Appalling service
I canceled my shortfall cover over 2 months ago to my surprise Wesbank said it was never canceled and I need to prove that I did cancel it. Why should I get involved in their internal process because I was advised that it was canceled and notification will be sent to the Wesbank. If this is sorted in 24 hours , I will be escalating this to the Ombudsman both Motorite and Wesbank will be reported.
Helpful (0)
Replies (2)0
Replies (2)Motorite Administrators's replyOfficial
21 May 2026, 11:01Hello Tumi M,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Best regards,
Motorite Administrators's reply21 May 2026, 11:01
Official
Hello Tumi M,
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
We acknowledge your complaint and apologize for the inconvenience caused. Your feedback is important to us; therefore, your complaint will be fully investigated by our complaints team. One of our dedicated complaints administrators will be in contact with you as we aim to resolve your complaint promptly. Thank you for your cooperation and patience herein.
Kind Regards, Risk Management Complaints Division
Best regards,
Motorite Administrators's replyOfficial
27 May 2026, 10:58Dear Tumi M, With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Best regards,
Motorite Administrators's reply27 May 2026, 10:58
Official
Dear Tumi M, With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Best regards,