Motorite Administrators
1.5|887 reviews
DM
Dineo M
1 reviews | Active since Member
14 Apr 2026, 06:31
Accountability and feedback is a myth to these people
If anyone is listening …. Or can comprehend an email,
I didn’t ask when my debit order date is ???
I have been requesting on numerous occasions to have resubmissions on my policy 21063770. It’s been weeks now … nothing is happening, no one is coming back to me? Then you get responses like was there money in your account ?
Guys … really ? This level of ignorance and lack of attention to detail is beyond disappointing. I literally have begged to have these outstanding amounts be deducted from my account, and I get is silence or irrelevant responses to my queries ?
As per my emails below, can someone please explain why my policy 21063770 was not resubmitted as requested? Is there even anyone accountable for these responses?
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Replies (1)Motorite Administrators's replyOfficial
14 Apr 2026, 09:37Dear Dineo M, With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Best regards,
Motorite Administrators's reply14 Apr 2026, 09:37
Official
Dear Dineo M, With reference to your complaint logged with us, kindly note that we shared a response concerning the complaint to your personal email address. Kindly refer to your email regarding the merits of the matter. Thank you for your cooperation and patience herein. Kind Regards,
Risk Management Complaints Division
Risk Management Complaints Division
Best regards,