Momentum (SA)
1.4|5,102 reviews
DM
Dineo M
1 reviews | Active since Member
25 May 2026, 07:48
Worst service
I submitted my claim on the 19th of April 2026 and was advised on the TAT, I never received feedback till I went over the advised time frame only now when I called I was told that the person handling my claim is in hospital. Which is weird that a company such as this does not have a proper handover process, I am utterly disgusted at the service I have received. If I hadn't called to follow up it means that I would still be in the dark.
Helpful (0)
Replies (6)0
Replies (6)DM
Dineo M's updateReviewer Update
25 May 2026, 06:59I have the FundsAtWork policy
DM
Dineo M's update25 May 2026, 06:59
Reviewer Update
I have the FundsAtWork policy
DM
Dineo M's updateReviewer Update
25 May 2026, 07:01Retirement policy
DM
Dineo M's update25 May 2026, 07:01
Reviewer Update
Retirement policy
Momentum (SA)'s replyOfficial
25 May 2026, 07:50Dear Dineo
Thank you for your message.
Kindly assist to provide us with your identity number and the policy number to assist further.
Kind regards
Mvdm
Thank you for your message.
Kindly assist to provide us with your identity number and the policy number to assist further.
Kind regards
Mvdm
Best regards,
Momentum (SA)'s reply25 May 2026, 07:50
Official
Dear Dineo
Thank you for your message.
Kindly assist to provide us with your identity number and the policy number to assist further.
Kind regards
Mvdm
Thank you for your message.
Kindly assist to provide us with your identity number and the policy number to assist further.
Kind regards
Mvdm
Best regards,
DM
Dineo M's updateReviewer Update
25 May 2026, 07:539312010192086, policy number 21547550
DM
Dineo M's update25 May 2026, 07:53
Reviewer Update
9312010192086, policy number 21547550
Momentum (SA)'s replyOfficial
25 May 2026, 07:57Dear Dineo
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Best regards,
Momentum (SA)'s reply25 May 2026, 07:57
Official
Dear Dineo
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Best regards,
DM
Dineo M's updateReviewer Update
25 May 2026, 07:57Thank you.
DM
Dineo M's update25 May 2026, 07:57
Reviewer Update
Thank you.