Zero care for its Clients complaints

This business really doesn't care about its customers does it! As long as it's debiting our bank account it is satisfied & our concerns are not listened to. I had enough today. I've blocked the debit order to this company bc despite 6 months or my asking it to stop debiting my account on 25 or 26 of a month - it continued & continues to do so - with not even a single acknowledgement of my aggravation