Matrix Vehicle Tracking

Matrix Vehicle Tracking

1.447515630141494|6,078 reviews
Sn
Samuel naidoo

1 reviews | Active since Member

16 Mar 2026, 19:32

Matrix *****s

The agents are very rude .i am a brand new customer .i have just bought my first car which is preowned . my tracker was installed today the 16/03/2026. I have taken the gold package. When i called for a fuel assist after the installation i am told that i already used my benifits .this is a **** .i have just put the tracker not even a day so how do i finish all my benifits . this company is robbing people of they last money .i am stuck for fuel in the middle of nowhere . this is very unprofessional of matrix . i need my account fixed with immediate affect and all my benifits back . i was told that the previous owner had matrix .That got nothing to do with me . i am now the owner of the car an a new customer so i dont understand what the previous owners defaults have to minipulate my account the reference number below is the reference of the installation guys that fitted my tracker today.. #20304961 ****ture tech)

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Replies (16)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply16 Mar 2026, 19:59
Official

<div>Good Day Samuel Naidoo,&nbsp;</div><div><br></div><div>Thank you for your submission.&nbsp;</div><div><br></div><div>We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.&nbsp;</div><div><br></div><div>Please anticipate feedback shortly.&nbsp;</div><div><br></div><div>Regards,&nbsp;</div><div>Customer Care Department</div><div>0116548090</div>

Best regards,