Matrix Vehicle Tracking
1 reviews | Active since Member
Initially it was bad, could not settle my account, after I refused to pay the monthly installment, they handed me over to the credit buro
Initially it was bad, could not settle my account, after I refused to pay the monthly installment, they handed me over to the credit buro. I could not reach them to settle my account, real bad call centre , people not available, do not answer questions- this kept on for X amount of times, got numerous settlement agreements which was all very inclear. I paid the last two, phoned again and at last got hold of Busisiwe Nyembezi-she helped me to get to my CORRECT settlement amount!! She also informed me that I actually paid too much and the access amount will bebpaid back to me at the 25th of March, I just have to send her a mail to remind her to follow up on this!! She also assisted me in getting my PAID UP LETTER from Matrix! What a surprising change of client service after the initial havoc, thanks so much Busisiwe, I REALLY appreciate your help with my account settlement!!
<div>Good Day Derek Snyman </div><div><br></div><div>Thank you for your submission. </div><div><br></div><div>We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. </div><div><br></div><div>Please anticipate feedback shortly. </div><div><br></div><div>Regards, </div><div>Customer Care Department</div><div>0116548090 </div><div><br> </div>
Best regards,
<div>Good Day Derek Snyman </div><div><br></div><div>Thank you for your submission. </div><div><br></div><div>We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. </div><div><br></div><div>Please anticipate feedback shortly. </div><div><br></div><div>Regards, </div><div>Customer Care Department</div><div>0116548090 </div><div><br> </div>
Best regards,