Midea 15kg Twin Tub

Bought a 15kg Midea twin tub July 2025 with a 2 year guarantee in May 2026 spinner stopped working it worked 1 day then stopped for a day then worked on and off,phoned Game to let them know ,was given a repair number and waited 2 weeks for technician to come and check,only to be told spun motor burnt out due to ****roaches and cannot fix under warranty.First of all s**** service and if he e ****roach infestation how come all my other appliances are still working?Second of all how come the wash motor and the drain motor still working?This is just an excuse from Midea as they know their product is s****.My previous wash machine which was LG lasted 8 years.Midea has s****products and charge the earth for the products and use all excuses not to fix under guarantee,we now have to wash by hand.