Melon Mobile Atrocious Service

I have been having trouble with the service since December 2025, where the SIM card loses connection to any network tower and drops latency. I have had interviews, meetings and sales calls drop in mid sentence losing revenue and job prospects. Each time I contact them, they send me the same troubleshooting instructions, which don’t always work and I get left without service for days.

Then I ask them for a refund of the monthly subscription and I get told no. They are not willing to take any accountability for the lack of service and instead tell me the data and call credits were not depleted.

What about the interview opportunity lost as people couldn’t reach me?

What about the revenue lost in sales, as I couldn’t close the pitch or sale with a customer?

At least Jamie - Service Agent, had the decency to acknowledge the frustration and have some empathy even though there was not much he could do to resolve the issue and it is still ongoing!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬