Silence after payment

I made an onine order which I paid for then on 23/05/2026 I received an sms from meili logistics that I need to pay for customs duty which I paid via the link which was provided by meili logistics. I have not received any confirmation of whether the order is en route or not. It has been 5 days. I sent a Hi to their whastapp number and there is no response. I am wondering whether this company even exists