Meerkat or Lying cat /slow cat

Meerkat does not even deserve the 1 star I just gave them after boasting about them some.months ago they are so slow in informing clients to the prob with the NCR its just not true. I had to phone out more than a R50 airtime to the NCR only to find out meerkat did not yet submit my stuff but they said that they did HOW CAN ANYONE TRUST THIS COMPANY?