KICKED OUT OF HOSPITAL BY DR R MALULEKE PENDING MEDICAL AID AUTHORISATION

On the 23/05/2026 my doctor checked which hospital is in my network on my medical aid plan as I needed urgent admission. He found the nearest hospital being Mediclinic- Medforum. He checked who's the Head of Surgeon and found that it's Dr R Maluleke. My doctor proceeded to contact Dr Maluleke and spoke to him. My doctor then issued me with a referral letter to Emergency at Mediclinic Medforum. Upon arrival at Medforum I was advised by the Receptionist if I'm aware that Dr Maluleke is the Specialist and that we needed the Specialist Authorization. I told her that didn't know that. I have never been admitted before and it was MY FIRST TIME EVER USING MY Medical aid in 6 years of having it. The receptionist called Dr Maluleke and made him aware that I don't have an authorisation and they also couldn't reach my doctor so I was admitted because they also couldn't call Discovery either. On Monday I was advised that they called Discovery for Specialist Authorization, that they were taken from pillar to post and they're still waiting for Discovery to answer. Dr Maluleke said I must go back to my doctor and obtain the Specialist Authorization. They discharged me at 17h00 with no pain killers and no medication, meanwhile I was very ill and in excruciating pain.

I was ill, not in a good state to travel and it was in the evening. My problem is that what if I was from far, from Limpopo for instance and had no other means of accommodation. I was not even given a chance to call my immediate family members. I was literally kicked out of hospital!

I have medical aid but I was denied medical treatment pending an authorisation. How many people are treated this badly? How do you treat human beings like that?! IS THAT HOW DR R MALULEKE and MEDICLINIC MEDFORUM TREAT PATIENTS?! IS IT BECAUSE I'M BLACK AND THEREFORE WOULD NOT STAND UP FOR MYSELF?! WOULD OTHER RACES HAVE BEEN GIVEN THE SAME ILL TREATMENT?!! THIS IS EVIL!!!

The right to have access to health care services is a basic human right guaranteed by the Constitution. Section 27 of the Constitution provides that everyone has the right to have access to health care services, including reproductive health care services and no one may be refused emergency medical treatment.

THIS WAS NOT ADHERED TO BY DR R MALULEKE (Who took an oath to put patient's live first) AND MEDICLINIC MEDFORUM. In my case, Dr R MALULKEKE TOOK A FINANCIAL DECISION OVER A PATIENT'S LIFE.

As it is now, I am at home and have not been attended to for 3 days.