Customer dissatisfaction

I had bad experience with McDonald's at Berea Drive thru and here are my complains. 1. Burnt burgers 2. No sauces included. 3. Not listening to the customer and end up giving wrong orders. 4. There is a regular menu for a reason and some how the cashier neglect to form customers and give them the option of medium or large to increase the revenue without properly informing the customer. 5. Yesterday the lady was trying to get to buy drinks I didn't order them and I specifically indicated to her if she change my default drinks to the new menu drinks with charging me a cent and then she does with my concerns stated.