McDonald's Pelican Park Drive-Thru
Unclaimed Business
|2|3 Reviews (last 12 months)|This business does not respond to reviews
McDonald's Pelican Park Drive-Thru
Unclaimed Business
|2
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
2|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Jillian J
1 reviews | Active since Jan 2020
25 Apr 2026, 17:58
McDonald's pelican park
Dear McDonald's Head Office, I am writing to express my deep dissatisfaction with the service we experienced at your Pelican Park branch. Today, my husband visited the restaurant to place an order at the kiosk. After selecting his meal, he went to the counter to pay with cash. While waiting, the manager announced that, due to a shortage of sodas, all customers that have placed their orders would receive complimentary milkshakes. However, when he reached the counter with his order slip, she refused to help him. After he questioned this inconsistency, she explicitly ordered the other staff members not to assist him unless he paid for the milkshake. After this, she loudly shouted at him in front of the full restaurant. Despite his calm attempts to resolve the issue, she was extremely rude, shouting over other patrons, and refused to provide her name when asked. One staff member, Billy, even begged her to give her name, which she refused. This entire experience was completely unacceptable. Due to this, we had to drive from Pelican Park all the way to Ottery just to get our kids' meals. I am appalled by the lack of professionalism and demand for this matter to be escalated with a formal response. Thank you for your attention.
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Jillian J
1 reviews | Active since Jan 2020
25 Apr 2026, 17:58
McDonald's pelican park
Dear McDonald's Head Office, I am writing to express my deep dissatisfaction with the service we experienced at your Pelican Park branch. Today, my husband visited the restaurant to place an order at the kiosk. After selecting his meal, he went to the counter to pay with cash. While waiting, the manager announced that, due to a shortage of sodas, all customers that have placed their orders would receive complimentary milkshakes. However, when he reached the counter with his order slip, she refused to help him. After he questioned this inconsistency, she explicitly ordered the other staff members not to assist him unless he paid for the milkshake. After this, she loudly shouted at him in front of the full restaurant. Despite his calm attempts to resolve the issue, she was extremely rude, shouting over other patrons, and refused to provide her name when asked. One staff member, Billy, even begged her to give her name, which she refused. This entire experience was completely unacceptable. Due to this, we had to drive from Pelican Park all the way to Ottery just to get our kids' meals. I am appalled by the lack of professionalism and demand for this matter to be escalated with a formal response. Thank you for your attention.
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shari M
1 reviews | Active since Jan 2020
20 Feb 2026, 11:06
Follow-Up Order 9712: Unresolved Complaint – Order of 3 Foldover Meals, 24 Jan
I am following up on my unresolved complaint regarding my order of 3 Foldover Meals placed on 24 January via the App. I collected the meals through the drive-through, and upon arriving home, I found that the foldovers were extremely small in portion size. I immediately attempted to call the branch but received no answer. I then sent an email to the email address on the receipt ( [email protected])on the same day, including a photo of the foldovers together, but have not received any response to date. This lack of acknowledgment is disappointing, and I kindly request that you address this matter promptly its been nearly a month UNACCEPTABLE Thank you for your attention to this matter. I look forward to your reply. Sincerely, Shari
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shari M
1 reviews | Active since Jan 2020
20 Feb 2026, 11:06
Follow-Up Order 9712: Unresolved Complaint – Order of 3 Foldover Meals, 24 Jan
I am following up on my unresolved complaint regarding my order of 3 Foldover Meals placed on 24 January via the App. I collected the meals through the drive-through, and upon arriving home, I found that the foldovers were extremely small in portion size. I immediately attempted to call the branch but received no answer. I then sent an email to the email address on the receipt ( [email protected])on the same day, including a photo of the foldovers together, but have not received any response to date. This lack of acknowledgment is disappointing, and I kindly request that you address this matter promptly its been nearly a month UNACCEPTABLE Thank you for your attention to this matter. I look forward to your reply. Sincerely, Shari
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