Mandos Mobeni Terrible Customer service!

A guy named Imraan at the Mobeni branch Mandos used spares. He tells all the customers that they have a particular part you looking for and when u arrive there he tells u there's no stock. Instead of apologizing, he'll be absolutely rude to the customer and make it seem like it's the customers fault. Especially traveling all the way from pmb. He never had the part in the 1st place. He did this to many customers and is definitely bringing the companys name down. I dealt with Mandos for many years but this guy does not know good customer service or how to treat customers