Mandela Rhodes Place Cape Town, I want my deposit refund. Stop ****ming people of their Monies.

We booked at Mandela Rhodes place in Cape Town CBD from the 18th April 2026 - 22 April 2026 with my family, in apartment K602. We were told that our deposit will be refunded within 14 working days. Till today we I not received the money. When I enquire about my deposit, the are saying that there is a delay in processing payments and they don't know when my money will be refunded and based on the Hello Peter reviews, this place does not refund people their deposit monies.