Makro
1.3|27,643 reviews
SR
SUZETTE R
1 reviews | Active since Member
28 May 2026, 10:35
Makro online - avoid
Delivery dates do not adhere to and refund is not immediate. Leaving one without cash and without product
Helpful (0)
Replies (5)0
Replies (5)Makro's replyOfficial
29 May 2026, 07:14 Hi Suzette Reynolds,
We sincerely apologies for the inconvenience caused.
As discussed during our telephonic conversation, your query has been escalated to the relevant department for further assistance.
Please note that the cancellation process is currently underway. You will be notified once the cancellation has been completed, along with details regarding the refund process.
Kind regards,
Makro Social Media Team
We sincerely apologies for the inconvenience caused.
As discussed during our telephonic conversation, your query has been escalated to the relevant department for further assistance.
Please note that the cancellation process is currently underway. You will be notified once the cancellation has been completed, along with details regarding the refund process.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply29 May 2026, 07:14
Official
Hi Suzette Reynolds,
We sincerely apologies for the inconvenience caused.
As discussed during our telephonic conversation, your query has been escalated to the relevant department for further assistance.
Please note that the cancellation process is currently underway. You will be notified once the cancellation has been completed, along with details regarding the refund process.
Kind regards,
Makro Social Media Team
We sincerely apologies for the inconvenience caused.
As discussed during our telephonic conversation, your query has been escalated to the relevant department for further assistance.
Please note that the cancellation process is currently underway. You will be notified once the cancellation has been completed, along with details regarding the refund process.
Kind regards,
Makro Social Media Team
Best regards,
SR
SUZETTE R's updateReviewer Update
29 May 2026, 07:33This is the whole problem. Only apologies and promises that Makro is busy with it. No action.
SR
SUZETTE R's update29 May 2026, 07:33
Reviewer Update
This is the whole problem. Only apologies and promises that Makro is busy with it. No action.
Makro's replyOfficial
29 May 2026, 10:18 Hi Suzette,We sincerely apologize for the inconvenience caused.Please note that we are working hard to improve our customer service for you and all our customers.We are currently working to obtain feedback for you as soon as possible.Kind regards, Makro Social Media Team
Best regards,
Makro's reply29 May 2026, 10:18
Official
Hi Suzette,We sincerely apologize for the inconvenience caused.Please note that we are working hard to improve our customer service for you and all our customers.We are currently working to obtain feedback for you as soon as possible.Kind regards, Makro Social Media Team
Best regards,
SR
SUZETTE R's updateReviewer Update
29 May 2026, 11:24This is not working hard if it takes more than a week to sort out a delivery problem. Or maybe it is possible if Makro has a huge lot of dissatisfied customers.
WHEN will I get a date for my refund.
WHEN will I get a date for my refund.
SR
SUZETTE R's update29 May 2026, 11:24
Reviewer Update
This is not working hard if it takes more than a week to sort out a delivery problem. Or maybe it is possible if Makro has a huge lot of dissatisfied customers.
WHEN will I get a date for my refund.
WHEN will I get a date for my refund.
Makro's replyOfficial
29 May 2026, 11:59 Hi Suzette,
We sincerely apologize for the inconvenience caused.
Please note that we are working hard to improve our customer service for you and all our customers.
We are currently working to obtain feedback for you as soon as possible.
Kind regards, Makro Social Media Team
We sincerely apologize for the inconvenience caused.
Please note that we are working hard to improve our customer service for you and all our customers.
We are currently working to obtain feedback for you as soon as possible.
Kind regards, Makro Social Media Team
Best regards,
Makro's reply29 May 2026, 11:59
Official
Hi Suzette,
We sincerely apologize for the inconvenience caused.
Please note that we are working hard to improve our customer service for you and all our customers.
We are currently working to obtain feedback for you as soon as possible.
Kind regards, Makro Social Media Team
We sincerely apologize for the inconvenience caused.
Please note that we are working hard to improve our customer service for you and all our customers.
We are currently working to obtain feedback for you as soon as possible.
Kind regards, Makro Social Media Team
Best regards,