

LinkedIn South Africa
Based on recent customer reviews, LinkedIn South Africa is drawing significant frustration from users who report being locked out of their accounts after security checks and ID verification loops. Customers consistently mention difficulty reaching human support, with automated responses and broken appeal forms being a recurring theme. Billing disputes around Premium trials and unauthorised renewals are frequently raised, alongside concerns about hacked profiles and unresolved recovery requests. A smaller positive thread highlights valuable professional connections and useful career content, but these are heavily outweighed by service and accountability complaints.
TrustIndex
2.1
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Good day I have been trying to get LinkedIn account unrestricted for almost 2 weeks. I have done the persona verification and until now my account remains restricted. I am not even aware what cause this non-compliance with community rules as I have bot made updates in my account for a while. May I request LinkedIn to assist to recover my account as I am using it for my professional networks and its very important. If I have broken the rules can I be told what rule was broken and can I get assistance to recover my account. Regards Bafana Nhlapo [email protected] 0683367661
1 reviews | Active since Jan 2020
Good day I have been trying to get LinkedIn account unrestricted for almost 2 weeks. I have done the persona verification and until now my account remains restricted. I am not even aware what cause this non-compliance with community rules as I have bot made updates in my account for a while. May I request LinkedIn to assist to recover my account as I am using it for my professional networks and its very important. If I have broken the rules can I be told what rule was broken and can I get assistance to recover my account. Regards Bafana Nhlapo [email protected] 0683367661
1 reviews | Active since Jan 2020
NASTY LINKEDIN *****ING FORM THE PUBLIC Whatever you do don't accept Linkedin free trial. It "promises" to remind you 7 days prior to authorise the subscription, but doesn't and charged almost R6 000 to my card which out of fear for more theft I have now cancelled. I tried to cancel the unwanted subscription and requested a refund but was thrown into a circular instruction loop with no outcome. Persisting again tonight I finally got a chat going with a Jamal that promptly cancelled the chat after saying there was charges to my profile and I showed him the charges. It is truly terrifying that a online giant like Linkedin can ***** from the public. I simply don't know what to do.
1 reviews | Active since Jan 2020
NASTY LINKEDIN *****ING FORM THE PUBLIC Whatever you do don't accept Linkedin free trial. It "promises" to remind you 7 days prior to authorise the subscription, but doesn't and charged almost R6 000 to my card which out of fear for more theft I have now cancelled. I tried to cancel the unwanted subscription and requested a refund but was thrown into a circular instruction loop with no outcome. Persisting again tonight I finally got a chat going with a Jamal that promptly cancelled the chat after saying there was charges to my profile and I showed him the charges. It is truly terrifying that a online giant like Linkedin can ***** from the public. I simply don't know what to do.
1 reviews | Active since Jan 2020
Okay. They decided there was a "Security breach" or whatever on their side. Now procedures to log into my own IN Account is more impossible than getting into my own BANKING account. Revolving door........ Try sign in... "Let’s do a quick security check " i (*Q#^Q$Q know what a motorcycle or a bus or stairs look like!!!!! if you can possibly figure that out you get an option to get a pin when you select "Forgot your password" not that i did they just decided there is some security issue. Get the pin on my email.... Fill that in.... Response from LinkedIn "Your account has been temporarily restricted as a precaution" ***??? Why? Their reason... "What can you do next? To help you keep your account safe and regain access, we’ll first need to confirm you’re the valid account owner. Please submit a government-issued ID to start the process. A customer support representative will contact you within 48 hours with more information about your account and the status of restoring your access. " Did all the ID **** over and over and over and over.... Its like a boot loop mode.... Try to delete you account... Guess what.... Follow the same steps..... Asking for my GOVERNMENT ID??? a photo??? Front and back??? That to me is a security risk!!!!! i think I'll be contacting my lawyer to sort this out as the biggest security risk here is Linked phishing for personal details. "AI Overview Phishing is a cybercrime where attackers impersonate legitimate organisations or individuals via email, text, or calls to ***** sensitive data like passwords, credit card numbers, or personal information. These ****s often create a false sense of urgency, urging victims to click malicious links, download attachments, or provide credentials." i cant even delete my account as it is requires the exact same procedures..... And guess what??? If you want to log a customer support issue... Same procedure!!!! I'm taking this to the media and to all who Wil listen!!!! And i will be taking legal steps.... They might think i'm a little fish in a big pond... Guess what.... You can only contact Linkedin support if you are loged in.... No email address
1 reviews | Active since Jan 2020
Okay. They decided there was a "Security breach" or whatever on their side. Now procedures to log into my own IN Account is more impossible than getting into my own BANKING account. Revolving door........ Try sign in... "Let’s do a quick security check " i (*Q#^Q$Q know what a motorcycle or a bus or stairs look like!!!!! if you can possibly figure that out you get an option to get a pin when you select "Forgot your password" not that i did they just decided there is some security issue. Get the pin on my email.... Fill that in.... Response from LinkedIn "Your account has been temporarily restricted as a precaution" ***??? Why? Their reason... "What can you do next? To help you keep your account safe and regain access, we’ll first need to confirm you’re the valid account owner. Please submit a government-issued ID to start the process. A customer support representative will contact you within 48 hours with more information about your account and the status of restoring your access. " Did all the ID **** over and over and over and over.... Its like a boot loop mode.... Try to delete you account... Guess what.... Follow the same steps..... Asking for my GOVERNMENT ID??? a photo??? Front and back??? That to me is a security risk!!!!! i think I'll be contacting my lawyer to sort this out as the biggest security risk here is Linked phishing for personal details. "AI Overview Phishing is a cybercrime where attackers impersonate legitimate organisations or individuals via email, text, or calls to ***** sensitive data like passwords, credit card numbers, or personal information. These ****s often create a false sense of urgency, urging victims to click malicious links, download attachments, or provide credentials." i cant even delete my account as it is requires the exact same procedures..... And guess what??? If you want to log a customer support issue... Same procedure!!!! I'm taking this to the media and to all who Wil listen!!!! And i will be taking legal steps.... They might think i'm a little fish in a big pond... Guess what.... You can only contact Linkedin support if you are loged in.... No email address
1 reviews | Active since Jan 2020
My account has been suddenly blocked but I cannot get any help. I was told to submit my ID and an affidavit but after doing that they say I must do it over and over again. There is only an email address that takes a day to give you automated answers and no real support.
1 reviews | Active since Jan 2020
My account has been suddenly blocked but I cannot get any help. I was told to submit my ID and an affidavit but after doing that they say I must do it over and over again. There is only an email address that takes a day to give you automated answers and no real support.
1 reviews | Active since Jan 2020
Terrible that I am not able to email you. My premium account was wrongfully deleted and none of the support options work. Hi THere. I have a very curious issue. I started a linkedin account about 4 years ago (maybe longer) with the email [email protected]. I then joined a company and started a extra account in stead of updating my account. I then got verified for that company on that account. During this process of me waiting for the Capitec Linkedin profile to be archived I had sent an email and it seems my other account (with all my roles past data and connections) are all deleted. this is very discouraging for me . Please help me recover [email protected] and allow me to add [email protected] so I can verify my capitec account there (I just checked now and signed into my capitec account and it does not allow me to verify because its already verified on another account). Please help
1 reviews | Active since Jan 2020
Terrible that I am not able to email you. My premium account was wrongfully deleted and none of the support options work. Hi THere. I have a very curious issue. I started a linkedin account about 4 years ago (maybe longer) with the email [email protected]. I then joined a company and started a extra account in stead of updating my account. I then got verified for that company on that account. During this process of me waiting for the Capitec Linkedin profile to be archived I had sent an email and it seems my other account (with all my roles past data and connections) are all deleted. this is very discouraging for me . Please help me recover [email protected] and allow me to add [email protected] so I can verify my capitec account there (I just checked now and signed into my capitec account and it does not allow me to verify because its already verified on another account). Please help
1 reviews | Active since Jan 2020
They said they would remind me before my subscription would renew. They did not and automatically took R1500 off of account. I am un-impressed for such a lucrative company to not stick to their promise is very upsetting especially for someone looking for a job and therefore unemployed. I am most likely to remove my account altogether. Now they cannot be contacted as well.
1 reviews | Active since Jan 2020
They said they would remind me before my subscription would renew. They did not and automatically took R1500 off of account. I am un-impressed for such a lucrative company to not stick to their promise is very upsetting especially for someone looking for a job and therefore unemployed. I am most likely to remove my account altogether. Now they cannot be contacted as well.
1 reviews | Active since Jan 2020
My LinkedIn account has been locked for over two months now, and the lack of support has been extremely frustrating and disappointing. I am a senior recruiter and use LinkedIn daily for work purposes — engaging with candidates, sourcing talent, and communicating with clients. This platform is essential to my profession. I followed all the required verification steps and uploaded my ID as requested. Despite this, my account remains locked. I have sent multiple emails and support requests, none of which have received any meaningful response. It feels as though my messages are simply being ignored. Recently, someone finally responded and sent me a link to re-upload my ID, however the link does not work. I then sent my ID as an attachment, only to be told that they are “unable to assist” — with no alternative solution provided. I have been using this LinkedIn account for many years and have built a strong, credible professional profile. To be locked out for this long, with no clear communication or resolution, is unacceptable. What kind of customer service is this? As a paying professional user who relies on this platform for work, I expect better support, transparency, and accountability. I am still waiting for real assistance and access to my account.
1 reviews | Active since Jan 2020
My LinkedIn account has been locked for over two months now, and the lack of support has been extremely frustrating and disappointing. I am a senior recruiter and use LinkedIn daily for work purposes — engaging with candidates, sourcing talent, and communicating with clients. This platform is essential to my profession. I followed all the required verification steps and uploaded my ID as requested. Despite this, my account remains locked. I have sent multiple emails and support requests, none of which have received any meaningful response. It feels as though my messages are simply being ignored. Recently, someone finally responded and sent me a link to re-upload my ID, however the link does not work. I then sent my ID as an attachment, only to be told that they are “unable to assist” — with no alternative solution provided. I have been using this LinkedIn account for many years and have built a strong, credible professional profile. To be locked out for this long, with no clear communication or resolution, is unacceptable. What kind of customer service is this? As a paying professional user who relies on this platform for work, I expect better support, transparency, and accountability. I am still waiting for real assistance and access to my account.
Based on recent customer reviews, LinkedIn South Africa is drawing significant frustration from users who report being locked out of their accounts after security checks and ID verification loops. Customers consistently mention difficulty reaching human support, with automated responses and broken appeal forms being a recurring theme. Billing disputes around Premium trials and unauthorised renewals are frequently raised, alongside concerns about hacked profiles and unresolved recovery requests. A smaller positive thread highlights valuable professional connections and useful career content, but these are heavily outweighed by service and accountability complaints.
LinkedIn South Africa has a TrustIndex of 2.1 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. Hellopeter has tracked LinkedIn South Africa across 157 total reviews. How is the TrustIndex calculated? →