

Link Pharmacy
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
This is not your average pharmacy. The pharmacist took ten minutes to explain my new medication, potential interactions, and exactly what to expect information my GP never gave me.
1 reviews | Active since Oct 2025
This email to them explains it all: Good morning, I am writing to express my disappointment regarding the manner in which I was treated at your pharmacy today. I was spoken to rudely and in an accusatory tone, and this occurred in front of other customers, simply because I purchased a codeine-containing cough medicine. I was unwell yesterday and had the same medicine delivered. On a previous occasion — approximately four months ago — the same pharmacist imp**** that I purchase this product regularly, when in reality I have only bought it about four times in the past 13 months. Each time, it was for a legitimate cough, as I know the product to be effective and helpful for sleep when ill. I also purchase Nurofen Plus once a week. About two months ago, I discussed my concerns about chronic use with the same pharmacist, who asked about my dosage and assured me it was acceptable. I have been managing chronic knee pain and headaches following a serious car accident three years ago. I initially chose your pharmacy because of the excellent and personable service, and even transferred my chronic prescription to you. Due to cashflow constraints, I could only collect a partial script earlier, and when I returned today to collect the balance, I was again spoken to harshly. Despite explaining my circumstances and medical condition, I was met with little understanding or empathy. What was most upsetting was being made to feel as though I am an addict, both by the language used and the fact that these comments were made in front of other customers. If there are genuine concerns about my medication use, I would have expected a private, professional discussion — not public humiliation. Instead, I was told I should use another pharmacy. I left feeling embarrassed, insulted, and deeply disappointed. Pharmacists play an important role in patient care, and I believe such matters should always be addressed with professionalism and compassion. I am not someone who writes complaints or negative reviews lightly, but this experience was distressing and inappropriate. I hope this matter can be addressed respectfully, and that I receive an apology and some assurance that other customers will not be treated in the same way. I remain a hard-working professional managing chronic pain, and I deserve to be treated with dignity and understanding. Sincerely, Ryan Ambrose
1 reviews | Active since Oct 2025
This email to them explains it all: Good morning, I am writing to express my disappointment regarding the manner in which I was treated at your pharmacy today. I was spoken to rudely and in an accusatory tone, and this occurred in front of other customers, simply because I purchased a codeine-containing cough medicine. I was unwell yesterday and had the same medicine delivered. On a previous occasion — approximately four months ago — the same pharmacist imp**** that I purchase this product regularly, when in reality I have only bought it about four times in the past 13 months. Each time, it was for a legitimate cough, as I know the product to be effective and helpful for sleep when ill. I also purchase Nurofen Plus once a week. About two months ago, I discussed my concerns about chronic use with the same pharmacist, who asked about my dosage and assured me it was acceptable. I have been managing chronic knee pain and headaches following a serious car accident three years ago. I initially chose your pharmacy because of the excellent and personable service, and even transferred my chronic prescription to you. Due to cashflow constraints, I could only collect a partial script earlier, and when I returned today to collect the balance, I was again spoken to harshly. Despite explaining my circumstances and medical condition, I was met with little understanding or empathy. What was most upsetting was being made to feel as though I am an addict, both by the language used and the fact that these comments were made in front of other customers. If there are genuine concerns about my medication use, I would have expected a private, professional discussion — not public humiliation. Instead, I was told I should use another pharmacy. I left feeling embarrassed, insulted, and deeply disappointed. Pharmacists play an important role in patient care, and I believe such matters should always be addressed with professionalism and compassion. I am not someone who writes complaints or negative reviews lightly, but this experience was distressing and inappropriate. I hope this matter can be addressed respectfully, and that I receive an apology and some assurance that other customers will not be treated in the same way. I remain a hard-working professional managing chronic pain, and I deserve to be treated with dignity and understanding. Sincerely, Ryan Ambrose
Hellopeter has tracked Link Pharmacy across 47 reviews. Link Pharmacy hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Link Pharmacy? Write a review to help others decide.